Privacy Policy

What information we collect

When you book an appointment, request a quote, or contact us through our website, we may collect:

• Your name, phone number, and email address
• Vehicle details (year, make, model)
• Service location or address
• Messages or notes you provide
• Preferred appointment dates and times

How we use your information

We use the information you provide solely to schedule services, prepare quotes, communicate about your appointment, and follow up after service. We do not sell or share your personal information with third parties for marketing purposes.

Payment

Kirby's Auto Spa does not collect payment online. All payments are handled in person at the time of service.

Access and retention

Your booking, quote, and contact submissions are stored in our admin system and are accessible only to Kirby's Auto Spa staff. We retain this information as needed to fulfill services and maintain business records.

Your choices

You may contact us at any time to request updates to or removal of your personal information from our records, subject to any legal or business retention requirements.

SMS Communications

By providing your mobile phone number and opting in, you consent to receive SMS messages from Kirby's Auto Spa regarding appointment confirmations, appointment reminders, estimates, technician arrival notifications, customer support, and follow-up communications.

• Message frequency varies.
• Message and data rates may apply.
• Reply STOP at any time to unsubscribe.
• Reply HELP for assistance.

Customers may also opt in by replying Y to a one-time SMS consent request sent after they provide their phone number to Kirby's Auto Spa for scheduling or service communication.

Mobile opt-in information and consent are never shared with third parties or affiliates for marketing purposes.

Contact us

If you have questions about this Privacy Policy or how your information is handled, please contact us: