Privacy Policy
Last updated: October 29, 2026
Last Updated: September 14, 2026
Kirby's Auto Spa ("Kirby's Auto Spa," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit a form, request information, communicate with us, or use our services.
Information We Collect
We may collect information that you voluntarily provide to us, including:
- Name
- Email address
- Mobile phone number
- Vehicle information
- Service interests
- Appointment or scheduling information
- Service location or address
- Information included in messages or inquiries you send to us
We may also collect basic technical and usage information when you interact with our website, such as browser type, device information, IP address, pages visited, and similar analytics information.
How We Use Information
We may use information we collect to:
- Respond to inquiries and service requests
- Provide information about auto detailing services
- Prepare quotes or estimates
- Schedule and manage appointments
- Provide customer support
- Send service-related communications
- Send SMS messages when you have separately and affirmatively provided consent to receive them
- Improve our website, services, and customer experience
- Prevent fraud, misuse, or security incidents
- Comply with applicable legal obligations
SMS Messaging
If you voluntarily and affirmatively opt in to receive SMS messages from Kirby's Auto Spa, we may send text messages relating to your inquiry, requested services, appointment scheduling, appointment confirmations, appointment reminders, estimates, customer support, and follow-up communications.
SMS consent is separate from submitting a booking request, quote request, contact form, or providing your mobile phone number.
Message frequency varies based on your interactions with Kirby's Auto Spa.
Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP to a message.
You may reply HELP for assistance.
Consent to receive SMS messages is not a condition of purchasing any goods or services.
Mobile Information and SMS Consent
We do not sell, rent, or share mobile phone numbers, SMS opt-in data, or SMS consent information with third parties or affiliates for their marketing or promotional purposes.
Mobile information and SMS consent information will not be shared with third parties or affiliates for marketing or promotional purposes.
We may use service providers that process information on our behalf solely to provide services to Kirby's Auto Spa, such as communications, hosting, customer-management, scheduling, analytics, or technology services. Those providers may only use information as necessary to perform services for us and are not authorized to use your mobile information or SMS consent for their own marketing or promotional purposes.
How We Share Information
We may disclose information to service providers that help us operate our business, website, communications systems, scheduling systems, customer-management systems, or other business functions.
We may also disclose information when required by law, legal process, court order, governmental request, or when reasonably necessary to protect the rights, safety, or property of Kirby's Auto Spa, our customers, or others.
We do not sell personal information for monetary consideration.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
Data Retention
We retain personal information for as long as reasonably necessary to provide our services, fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.
Your Choices
- You may contact us to request that we update or correct certain personal information.
- You may opt out of SMS messages at any time by replying STOP.
- You may contact us directly with questions regarding your information or this Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date shown above.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact:
